Privacy Policy top805 – Your Data Protection

1Introduction and Scope of Privacy Policy

Top805 ("we", "Platform", or "company") is committed to protecting the privacy and personal data security of all members and users of our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection industry best practices.

This document details:

• The types of personal information we collect and the reasons it is collected.
• How the information is used, stored and protected.
• Situations in which information may be shared with other parties.
• Your rights as a data owner and how to exercise them.

This policy applies to all information collected through the top805 website, Android and iOS mobile apps, and all interactions with our customer support team. If you do not agree with any part of this policy, please discontinue use of our platform.

2Types of Personal Information We Collect

Top805 only collects information that is genuinely necessary to provide a safe, quality service that meets legal requirements. No excess information is collected without a clear purpose.

Information You Provide Directly

• Registration information: Full name, date of birth, email address, mobile number and password.
• Identity verification (KYC): Copy of identity card, passport, or driving licence; copy of bank statement or utility bill for address verification.
• Financial information: Bank account number, bank name and payment method details registered in your name.
• Communications: Any messages, complaints, or requests you send to our support team.

Automatically Collected Information

• Technical data: IP address, device type, operating system, browser version and screen resolution.
• Usage data: Pages visited, games played, session duration, login frequency and navigation patterns.
• Transaction data: Complete records of all deposits, withdrawals, wagering, and wins on the platform.
• Approximate location data: Based on IP address for legal compliance purposes only.

3How We Use Your Information

Every use of data we make has a legitimate and accountable purpose. We do not sell, rent, or trade members' personal data to any third party for marketing purposes.

• Account management: Creating, verifying and managing member accounts, including the login process, two-factor authentication and password recovery.
• Transaction processing: Processing all deposits and withdrawals securely and maintaining accurate financial records.
• KYC and AML compliance: Meeting legal requirements related to identity verification and anti-money laundering.
• Platform security: Detecting and preventing fraud, account misuse, multi-account usage and other illegal activities.
• Service improvement: Analysing usage patterns to improve platform design, speed and overall user experience.
• Service communications: Sending important notifications related to your account, security and transactions.
• Customer support: Helping to resolve complaints, enquiries and technical issues effectively.
• Responsible gaming: Monitoring gameplay patterns to identify members who may need assistance or early intervention.

4Information Sharing with Third Parties

Top805 does not sell members' personal data to any party. However, in certain limited situations, we need to share information with trusted third parties:

• Payment service providers: Banks, digital wallet operators and payment gateways used to process your transactions. They only receive the information required to complete the transaction.
• Game providers: Third-party game software providers operating games on our platform may receive session data necessary for game operations.
• Technology service providers: Companies providing infrastructure, cloud computing, analytics, and cybersecurity services that are bound by strict confidentiality agreements.
• Legal authority: When required by law, court order, or directive from a legitimate regulatory authority, we will disclose the necessary information.
• KYC verification: Accredited independent identity verification service providers for regulatory compliance purposes.

All third parties we work with are bound by data protection agreements that prohibit them from using your information for any purpose other than what has been specified.

5Data Security and Protection Measures

Member data security is an absolute priority for top805. We continuously invest in cutting-edge security infrastructure to ensure your information is protected at all times.

• 256-bit SSL encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL technology — the same level of encryption used by leading banking institutions.
• Two-factor authentication (2FA): An additional layer of protection during login and high-value transactions to prevent unauthorised access.
• 24/7 security monitoring: Our cybersecurity team continuously monitors platform activity to detect any anomalies or intrusion attempts.
• Encrypted password storage: Passwords are stored in hashed form using modern cryptographic algorithms — we ourselves cannot view your original password.
• Internal access controls: Sensitive member data is accessible only by staff who require access for their job responsibilities, with a complete audit trail.
• Regular security audits: Independent security assessments are conducted periodically by accredited third parties.

6Cookies and Tracking Technologies

Top805 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform's features operate correctly.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
• Functional cookies: Saving your preferences such as language, display settings and game preferences for ease of use.
• Analytics cookies: Helping us understand how members use the platform so we can improve our services. This data is collected in aggregate and does not identify individuals.
• Security cookies: Used to detect suspicious activity, prevent fraud and protect member accounts.

You can manage cookie settings through your browser settings. Please note that disabling certain cookies may affect platform functionality.

7Data Retention and Deletion Period

Top805 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active account data: Retained for the duration your account is active and for an additional period following account closure in accordance with legal compliance requirements.
• Financial transaction records: Retained for a minimum of 7 years in line with anti-money laundering (AML) and accounting legal requirements.
• KYC Documents: Retained for the duration your account is active and up to 5 years after account closure.
• Support communication logs: Retained for 3 years for reference and dispute resolution.
• Analytics data: Stored in aggregate form without personal identifiers for a period not exceeding 2 years.

Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

8Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold: